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Peace of mind guaranteed
We take care of your Prestashop
Delegate technical issues to our experts and focus on selling more. We monitor and update your store to ensure maximum security and speed.
Request free audit
Our advantages.
Forget about problems:
- Technical contingencies
- Problems with updates
- Hacker attacks
- Web crashes
- Slow store loading time
- Loss of sales
- Unexpected additional costs
Why choose us:
- Because your store deserves the best Prestashop experts.
- Because we have more than 2000 satisfied customers.
- Because we have been managing stores like yours for many years.
- Because we know how to bring more security and speed to Prestashop.
- Because we do a free audit to analyze your case.
- Because without continuous and proactive maintenance you expose yourself to problems.
- Because we guarantee that your store is always available to sell.
More than 2,000 satisfied customers
95% of our customers are satisfied with our support. Don't you believe it? Check out the statistics and real live feedback.
Sumalook
IntimaMoments
TodoPersonalizados
Everything your store needs to grow without problems
We perform proactive maintenance of your store. We monitor your store at all times and solve any incident detected, without you having to worry about anything. Security and peace of mind for your business.
Updates
Implementation of Prestashop updates and extensions.
Ongoing information and personalized advice.
Direct consultations via mobile or whatsapp to your assigned expert.
Security
24/7 monitoring of your store's performance.
Proactive repair of incidents and technical problems.
Direct consultations via mobile or whatsapp to your assigned expert.
Speed
24/7 monitoring of your store's speed.
Proactive and continuous performance optimization.
Direct consultations via mobile or whatsapp to your assigned expert.
*All 3 services can be contracted together or separately.
in certain cases an initial premium intervention may be required.
From 66€/month. Fixed monthly cost, no surprises.
Free analysis of your Prestashop
You will receive improvement and maintenance recommendations tailored to your needs.
FactoríaSecure: Your shop, more secure than ever before
Analysis and patching
Daily scanning and automatic security patching for Wordpress, WooCommerce, Prestashop, Magento, Drupal and Joomla vulnerabilities
Daily scanning and automatic security patching for Wordpress, WooCommerce, Prestashop, Magento, Drupal and Joomla vulnerabilities.
Firewalls
Firewalls
Firewall CSF and LFD (login failure detector), configured for maximum security. Rules extend system-wide to provide a PCI-compliant hosting environment.
Attack protection
Attack protection
Web Application Firewall (WAF) with custom mod_security rules to protect your website from brute force attacks, XSS exploits and other attacks
Web Application Firewall (WAF) with custom mod_security rules to protect your website from brute force attacks, XSS exploits and other attacks.
Secure configuration
Secure configuration
All unnecessary system services have been deactivated, eliminating potential points of failure and performance degradation
Secure configuration
Everything has been updated
All critical applications and system libraries, including the kernel, are kept up to date thanks to nightly updates via YUM and Oracle's rebootless K-Splice technology.
Information protection
Information protection
CloudLinux CageFS, encapsulates your data and makes it impossible for another user of the service to access it, as well as hiding sensitive information on the server. It prevents a large number of attacks.
Virus scanner
Scanner for viruses
Exploit and virus scanner for incoming/outgoing data channels: email, ftp and web uploaded files, including templates, plugins and modules
Scanner for exploits and viruses
SSL protection
SSL protection
Protection against SSL BEAST attacks and SSL renegotiation attacks, essential for online shops. In addition, we give you a free SSL certificate if you contract our hosting.
Anti-DDoS protection
DDDoS protection
Protection against DDoS attacks and Bandwidth Throttling systems
Protection against DDoS attacks and Bandwidth Throttling systems.
Redundant backups
Redundant backup systems: Backups are stored in two locations, one on your server and the second on a remote backup server, both in Spain to comply with the LOPD.
Continuous data protection
Data protection
Continuous Data Protection (CDP). We copy all your files (web files, database and mails on the server) daily, on an external server located in the same data centre, also in Spain.
30 days of backups
Backup data is stored for 30 days, with the last 15 days available for self-healing from the control panel.
Certified security
Certified security
Our Data Processing Centre is officially certified in the Spanish National Security Scheme with category ALTA. A guarantee that we have security systems of the highest level.
FactoríaSpeed: Our technology for your Prestashop to fly
You lose up to 7% of sales for every second of loading. You could be losing thousands of euros by having a slow website. Optimised servers Servers LiteSpeed Web Server Enterprise, more powerful than Apache, Varnish and Nginx. Designed to maximise speed, they are up to up to 5 times faster than Apache and 67% faster than Nginx. We also deploy PHP 7 and OpCache where appropriate to further improve performance. SSD Disks SDisks Samsung Datacenter Edition SSDs in RAID 5 configuration. They offer exceptional performance, far superior to SAS or SCSI disks, in both read and write, with data transfers of 6.0 Gbit/s per disk to the SSD RAID controller. Samsung Datacenter Edition SSDs in RAID 5 configuration. CMS optimisation CMS optimisation A great server is of little use if the software is not optimised. Our Wordpress, WooCommerce, Prestashop and Magento experts optimise the installations (wp-config.php and many other parameters) and configure the servers specifically for these systems to load as fast as possible. Database optimisation Database optimisation Database optimisation Database data is stored on SSD disks in a RAID 5 configuration with a hardware controller with battery and non-volatile memory as write cache for best performance and highest stability and integrity. Database data is stored on SSD disks in a RAID 5 configuration with a hardware controller with battery and non-volatile memory as write cache for best performance and highest stability and integrity. Operating system optimisation Operating system optimisation Frequently accessed file systems such as /tmp, /var, and /home are mounted with the noatime attribute to improve performance. System and kernel (sysctl) parameters are optimised for maximum network performance. Best hardware Best hardware Dell R640 with Dual Intel Xeon Silver 4114 10c/20 HT or higher. Very powerful machines and no overcrowding. Unlike other hostings, we don't put too many clients on the same server, so that your website always has enough resources and loads fast. Customised evaluation Customised evaluation When you move your website to our hosting, our experts analyse how to optimise it for best performance. We review the configuration of your website so that it takes advantage of the full potential of our servers and increases its loading speed. Tailor-made services Services Our experts can check and optimise your website, even if you are not a customer of our hosting. It's the ideal option if you want to increase the speed of your website but don't want to change hosting. Proactive maintenance Proactive maintenance Maintenance If you want to make sure that your website always loads fast and without technical problems, we also offer maintenance services. Our experts take care of everything, so that you don't have to worry about technical issues. Real experts We are pioneers in Prestashop, Magento, WooCommerce and Wordpress hosting. Our experts have many years of experience and know how to make your website or online shop run smoothly. Commitment to quality We work every day to give you the best technical support possible. We spare no resources in order to achieve our goal: satisfied customers and websites that work perfectly. Always available If you are a hosting customer, you have a specific phone and email for emergencies. If you are not a customer, you can hire urgent solutions to your problems with our consulting services . Multiple ways to contact us Multiple ways to contact us You can contact us by the method of your choice: telephone, email, chat or online community. Maximum flexibility so you can choose the way you prefer at any time . You can contact us by phone, email, chat or online community. Helpful information We don't just provide direct support. We also provide you with useful resources for your business, in the form of guides, user manuals, tutorials, blog articles, etc. Always in English Always in Spanish When you have a problem, you need a perfect understanding with the technician who attends you. Our experts are Spanish, they understand perfectly your problems and needs. Consultancy by the hour (optional) Consultancy by the hour (optional) Our technicians can take care of your technical problems directly. They can also perform tasks such as automatic updates, configurations, optimisations, etc. Proactive maintenance (optional) Proactive maintenance (optional) We update your systems, monitor their performance and optimise their speed. We take care of the smooth running of your website, so you can focus on your business We update your systems, monitor their performance and optimise their speed. It is difficult to choose a good hosting for Prestashop. If you don't check well what exactly each provider offers, you can end up hiring a mediocre hosting that makes you waste a lot of time and money. 1. Real speed test 2. Load speed is key for a website (it influences sales, loyalty and SEO). Many providers claim to be very fast, but in reality they are not. Always ask them to prove it to you. We allow you to test your website on our servers for free and without obligation, so you can see how fast your website can go with our FactoriaSpeed technology. 2. Live Prestashop Support 2. If a hosting company doesn't give you Prestashop support, you should rule it out unless you have Prestashop and server experts on your payroll. Otherwise you are going to lose a lot of time and/or money every time a problem arises. There are hostings that support Prestashop but with small print. Some only provide support via the forum, so it takes longer to receive answers, communication is difficult as you can't talk live with a technician and you have to share in public issues that you would prefer to deal with in private. We provide live and private Prestashop support, via your preferred method (phone, chat or email), also for emergencies (24 hours a day, 365 days a year). 3. Free initial optimisation 3. Prestashop is a complex system. Most installations have unoptimised elements, which can make your website slower and less secure. And that is not going to be solved no matter how powerful the hosting you hire. We optimise the websites of all our clients completely free of charge when migrating to our hosting. Most hosting providers don't offer anything like this and the few that do ask quite a lot of money for this type of service. 4. Security of your data 4. If something goes wrong, your online website depends on the backups you have. Most hostings already offer backups, but some charge extra or impose space limits, don't make the backups remotely (so if the system fails you can also lose the backups) or keep them for a short time (so you may not have the backup you need if the detected failure is not very recent). We offer you remote backups with unlimited space and saved for 14 days, which you can easily restore with 1 click. We also use the highest security level facilities (CPD Tier III) and store data on SSD with RAID 5 (without RAID it is less secure in case of failure). We also use a Secure Data Storage System (without RAID it is less secure in case of failure). You should demand this level of security if you want to guarantee your data and business continuity. 5. Necessary resources for your Prestashop 5. You will see that there are companies offering hosting for incredibly low prices. Look very carefully at what these plans offer, because a Prestashop installation needs quite a lot of resources. If you fall short, your website will not support peaks of visits and will be down at the most inopportune moment. That's why we don't offer hyper-cheap plans. Our cheapest plan (139€/year) is configured with the minimum resources that we have verified that Prestashop needs to run smoothly. If you hire a hosting with less resources than that, you're taking a gamble. If you compare by reviewing the details, you will see that at that level of resources our prices are very competitive, apart from the fact that we offer other unique advantages (you should not only look at hardware resources, but also support, speed, security...). Speed of loading We've designed our FactoriaSpeed technology to make your website load up to 75 times faster than normal hosting. Because every second means sales that you can win or lose. Specialised support Specialized support We are pioneers in offering web hosting for the most popular content management systems: Wordpress, WooCommerce, Prestashop and Magento, with free support included. Unlike other hostings, we help you to solve your content management system problems. The best experts The best experts Our technicians have many years of experience and we recruit only the best. Because having the best professionals makes the difference between a hosting that gives solutions and one that gives problems. Best quality/price Best quality/price Best value for money We are not the cheapest, nor is that our intention. Because when it comes to hosting, cheap is expensive: downtime, slow loading times, poor technical support, etc. We offer top quality hosting at an affordable price. Choose the best hosting to host your website. Reliability Reliability Reliability We use the best technology and work proactively to avoid crashes and outages. Because we know that every minute that your website is down could be sales and customers that you lose. Uptime guaranteed Uptime guaranteed Uptime guaranteed We contractually guarantee that your website will be up at least 99.9% of the time. If this is not the case, we compensate you for this in accordance with our SLA (service level agreement). Backups Backups Backups Security copies Your business can't be lost because of a technical problem. That's why we offer you daily backups included in all our plans, at no additional cost. Anti-hackers and viruses Anti-hackers and virus We have designed our hosting so that you have extra security against possible attacks. And should such a problem arise, we'll help you in every way we can to fix it (many hosts don't). Ease of use Simplicity of use Simplicity of use Our hosting is designed to be easy for anyone to use: Auto-installation of Wordpress and other applications, intuitive control panel and administration, multiple free video tutorials... Flexibility Flexibility If you need to customise your website to the maximum, we make it easy for you, where other hostings only put limitations (for example, we allow changes to the php.ini file without any problems). Prepared to grow Prepared for growth As your business grows, you may need more resources. With us, you can change plans (up to professional VPS) to grow smoothly and without having to change hosting. Price without surprises Price without surprises Price without surprises Our price already includes everything you need for your website: Free domain, Cpanel, email accounts, backups, etc. You won't find hidden extra costs like in other hostings. Better SEO positioning Better SEO positioning Our hosting allows you to rank your website higher in Google, thanks to the fact that our servers are in Spain and improve the loading speed (two of the key elements for a better SEO). Spanish support Spanish support We offer you support, invoicing and everything you need in Spanish. And having the servers in Spain also makes it easier for you to comply with data protection regulations. Trusted team Team you can trust . We are a small company. Our technicians take care of you personally and care about your success. Nothing like the impersonal and often ineffective support of the big companies. Integrated services Comprehensive services If in addition to hosting you need customisation or design services for your website, you can count on our experts for it. Trusted services to save you time and worries. Latest technology Support Last technology We use the best technologies available on the market: LiteSpeed Enterprise Servers, XCache, Oracle K-Splice, CloudLinux CageFS, Dell machines with Intel Hexa-Core CPUs, Samsung SSD disks . High performance High performance High performance High performance Other hostings offer good servers, but then fill them to the brim to make more money, which leaves little resources for your website. We don't overload them, to guarantee you power and performance. Innovation Innovation Innovation In hosting, new technologies are constantly emerging that make the old obsolete. We are pioneers: 1st Spanish hosting specialized for Wordpress, Prestashop and Magento, 1st Spanish hosting in implementing LiteMage, etc. Free professional template Free professional template The image is key, your website must have an attractive design. That's why we give you a free premium template (choose from over 80) with your Wordpress, WooCommerce or Wordpress hosting. Free advice Free consulting Even before hiring our hosting, we offer you a free audit of your website, with personalised advice on how to improve its performance, security, positioning... Free transfer Free transfer Changing hosting can be complicated if you don't know what you're doing. We'll take care of the migration process for free, so it's quick, easy and hassle-free. Free optimisation Free optimisation We not only bring your website as it is on your current hosting, but we also make improvements to make it load faster than ever before, as well as making it more reliable and secure. Satisfaction Guaranteed Satisfaction Guaranteed We have over 2,000 customers. 93% say they are satisfied or very satisfied with our services. We have more than 2,000 customers. Refund guarantee Refund guarantee Don't believe this huge list of advantages? No problem, you can check it out for yourself, for 30 days and without obligation. If you are not 100% satisfied, we will give you your money back without any problem. Speed of loading Google has officially stated that it takes loading speed into account. With our FactoriaSpeed technology your website will load faster than ever before, which can boost your ranking . SSL Certificate S SSL Certificate Google prioritises websites with SSL for security, with us you get your SSL certificate for free. We'll even let you install it if you want it. Servers and Spanish IP Spanish servers Spanish IP Our servers are located in Spain, which helps your website to rank better with users in Spain. Professional consultation Professional consultation Our specialised technicians check your website, detect SEO flaws and help you fix them. Improve your SEO in a short time, simply by changing a few elements of your website. If you are already a customer, you have more options for contact and 24h emergencies Spain: 911 895 226 Free and without obligation Without any commitment Without any commitment FactoríaSupport: The best support on the market
Don't sign up for Prestashop Hosting before asking these 5 things
25 reasons to choose FactoríaDigital (compare before hiring a hosting)
Our hosting helps you to improve your search engine positioning
Options to contact us:
Phone or WhatsApp
also by Whatsapp on this same number)
(M-F from 9:00 to 0:00h from Spain)
Argentina: 11 5279 8396
Chile: 2 2753 4744
Colombia: 601 489 8174
United States of America: 786 8456 088
Mexico: 55 8526 1418Request a 1 month free trial
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